What happens if my package is missing, lost, or stolen?Updated a day ago

Missing, Lost, or Stolen Small Parcel Shipments
(FedEx, UPS, USPS)

BladesASAP is not responsible for missing, lost, or stolen packages. Once the carrier updates the tracking information as delivered, the shipment is considered complete.

When expecting a delivery, please have someone available to accept the shipment during normal business hours. BladesASAP cannot be responsible if the delivery driver leaves the shipment with neighboring businesses or homes, in a lobby, on a front porch, or in a similar location.

Customers who believe their package was stolen should contact their local police department to file a police report and check whether their business or homeowners insurance may cover the loss.

Customers may also file a claim directly with the carrier; however, there is no guarantee of recovery or claim approval.