My product was damaged upon arrival. What should I do?Updated 2 years ago

If a product from BladesASAP.com arrives damaged, it is important to take appropriate steps for resolution. Begin by documenting the damage with clear photos or videos as evidence. Next, contact BladesASAP.com's customer support immediately to report the issue. Provide them with the order details, a description of the damage, and any supporting documentation. They will guide you through their specific process for handling damaged items, which may involve initiating a return or exchange, providing a replacement, or issuing a refund. It's crucial to retain the original packaging and any shipping materials until the matter is resolved. Promptly reporting the damage and cooperating with BladesASAP.com's customer support will help ensure a satisfactory resolution to the situation.